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News Letter

New Name, Same Awesome Team

It has been five long years since taking the leap to register my dream ACE Auto Glass. I look back and it’s crazy to see how far our team has come to get us where we are now. So we are just a couple months away from our big anniversary, its fitting that we make a big move as well. We have always had first class service, the only change now we have the best repair tools available.

Come on in to our still locally owned & operated Novus Glass & thanks for everyone who help support our local business! Can’t wait to see what five years are like driving forward with the franchise & the support from our new team.

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News Letter

Year of Local

So we have had an article written about us in a hard cover book ‘Year of Local’. We where delighted to read our story in a book that will be all across the Sarnia Lambton aria. Just a little piece of our history can be found on the #YearOfLocal website.

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News Letter

Start off the New Year

We are rolling in the 2020’s with a couple new things including a brand new website! Many changes are being made to better our service and office atmosphere. Even our front office revived a little bit of a boost to go with our first class service. Our goal is to make it as enjoyable if you end up having to wait for your vehicle.

So far this year we have reached out to numerous local events & charity’s in Sarnia & Lambton county so keep an eye out for us this year. Keep posted on some exiting changes we have in store for this year!

Categories
News Letter Service Windshield

RUSTY PINCHWELD

As a professional technician I have seen a lot of poor preparations and installations in multiple cities across Ontario. Being trained by one of the largest companies and working with some other awesome technicians, I take what I’ve learned and seen seriously. We have come across and fixed allot of poor installations that other company’s don’t want to warranty. They would have the installation times figured down to the minute, but we would never take any shortcuts while doing the job in our shop then.

Most don’t understand the importance of how the windshield effects the safety of your vehicle. The glass and the glue combined together with the rigid pinchweld can make up to 30% of the structure of the roof. If a technician skips or simply forgets a step it could damage the vehicle, cause leak, or even be life altering for the occupants. The passenger side air bag also uses the windshield to deploy off of in a crash, with a deployment range between 7.5 to 13.2 g’s. I have seen and fixed a couple installations from abroad over the last couple years.

If your vehicle in leaking, it could be causing more damage to it then you think. Other than the obvious signs like your floor being wet or your cup holder or lights are filling up with water causing rust to start on the inside. It can also be sneaking behind an A pillar and running down to your electrical circuitry and fuse panel. I have also seen rust build up to a point on your pinchweld that it can cause your windshield to bend and actually crack.

So we have customers ask if the we get cheap glass, our supplier gets glass that has passed certifications for product quality so it is safe to drive on Canadian highways. In my opinion the installation procedures are way more important to the quality of installation. We guarantee all our workmanship, so if there is over a problem you just bring it back in and our technicians will diagnose the problem.

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News Letter

Welcome to our New Location

Your invited! On November 2nd, 2018 #ACEAutoGlassSarnia is inviting everyone to come in and check out our NEW Location. NEW shop is in unit 1A at 777 Campbell Street from Noon – 5pm, only a few steps away from our old spot.

We where coming up to our 3rd year located at 777 Campbell street around the back of the plaza in the 5th unit. Small but it was an awesome spot to start up and get ACE up and running on its feet. Now I have been super busy trying to keep up with all the calls and to all the work lately, so we have now moved up to the front unit #1! We now have doubled our space to fit in more vehicles for repairs or automotive upholstery work.

This isn’t the only big change we have been working on the last couple of months. We are also pleased to announce that we have had an experienced automotive glass technician, who started back with us in the first week of September. This was a necessary move to better serve our mobile customers and keep up with the demand. We are always moving forward to find better ways to serve our customers.

Nov 2, 2018 Open House

 

Categories
Service Windshield

MOTORBIKE WINDSHIELD

Motorbike windscreens are often made of high-impact acrylic plastic that can be molded into shape. They can be installed on a detachable frame that can be removed depending on the use and season. Over time they can get dings and scratches from road sand blasting or just use. New OEM replacements are available from any local bike shop, but if your looking to have a little extra protection you can have one custom made.

We use an uncoated polycarbonate called Lexan and it has a tensile strength of about 9000~9500 PSI and an impact strength of 225~300 ft-lbs/in². Glass also has about 5000~1200 PSI depending on how the glass has been heat treated. It is also thermoformable so we can give it a slight memory once its bent to shape with a little help from heat, but it can also become brittle after being exposed to over 200°F.

NF-2000 is one of the products made by Mitsubishi Gas Chem used buy a variety of motorcycle manufactures and its tensile strength is between 8500~1000 PSI and can be affected negatively after being exposed to temperatures over 200°F as well.

Categories
Service

WATER LEAK

Today at ACE, We had a customer come in and their passenger side floor was damp. We brought it in to do a water leak test on the windshield. There are a couple steps we take to test the potential of water entering through certain spots on the vehicle.

First, we start with a non invasive air test to check for leaks. We do an air test to see if the windshield has any issues with the original installation. I have seen other technicians shortcut job’s, rust perforated through the pinchweld, and the factory robot miss pinch welds all together.

Secondly, we tested the sunroof to find there was a blockage in the sunroof draining system. We try to carefully clear the tubes to not to let the water spill anywhere in the vehicle or disturb the friction fit tubes. Sometimes that does not clear the blockage so the headliner may need to be dropped and the tubes removed completely in order to clear them out.

After completing the 2 air tests, and cleared the debris stuck in the tubes. Now we double check everything for the blockage, now the water seems to run right out the front fenders. We had the vehicle back on the road and leak free the same day!!

Categories
News Letter

NEW SIGNAGE

We have come a long way since we opened our doors back in 2015. I started with only the basic tools for the job, now we have moved to using the best tools to serve you better. We started with our family van as the mobile unit, since then we have acquired a legitimate commercial van for our industry.

We have been working with your insurance companies to help the hassle and process your insurance claims. We have just launched our new website and will still be adding more content as we go. Now we have finally acquired some new signs for our Shop, Road, and Van!

Categories
Service Windshield

EQUIPMENT DOOR WINDOW

A customer called with a telehandler that was in need of a new door window. The original glass was tempered and was flat but it had holes cut in it for the hinges & handle. This was private machine so they don’t need to pass any safety inspection that requires AS1, AS2, or Tempered Glass tag’s to be present. We decided to use the product called Lexan since it has great tensile & impact strength like some glass, and can be less costly then a new piece of OEM tempered glass from the dealer.

The customer dropped the door that needed to be fixed off at the shop for us to do. We cleaned all the old glass off, and bend the frame slightly to make it straighter. We had to make an original template of the door for close measurements. Trace the new template and cut the new piece out of Lexan then drilled the necessary holes to emulate the past window.

After installation we delivered the door to the site and installed it back onto the original equipment. We were pleased with the job since it was a perfect fit considering the frame was warped. The job was able to be booked and installed all in the same day.

Categories
Service Upholstery

HEADLINER

We had a customer come in with a pretty beat up headliner. The edges were starting to fall, it was starting to discolor, with water marks near the front ‘A’ pillars. So it was time for a new fresh look in the old truck. We ordered a yard of closely matching material to save from ordering OEM that was more costly. We ended up finding a color that matched some of the accents in the vehicle.

Classic cars can become very tedious removing all the brittle trim without marking or snapping the old plastic. Aswell Some headliners require a window to be removed in order not to crease or fold the fragile shell. After it has been removed we had to take off the old material and rub off the old foam carefully not to wreck the original shell.

This particular job is half of the normal labour time because it’s smaller, has less attachments, and it was easier to remove from the truck. A couple of hours labour to remove, then cleaned and attached the new material. Once we get the headliner reinstalled back into the customer’s vehicle we need to go through it and clean up all the debris that had fallen from removing it.